Privacy Policy

Who We Are

Toddlers Nursery & Pre-School ("we", "us", "our") is an early years childcare provider registered and operating at 1 Warrington Street, OL6 6XB, Ashton Under Lyne. We are registered with Ofsted and operate in accordance with the Early Years Foundation Stage (EYFS) Statutory Framework.

For the purposes of UK data protection law (UK GDPR and the Data Protection Act 2018), Toddlers Nursery is the Data Controller for the personal information we hold about children, their families, and our staff.

Data We Collect

To provide a safe and high-quality childcare experience, we collect the following categories of information:

About children:

• Full name, date of birth, gender, and home address
• Emergency contact details and parental/guardian information
• Health and medical information, including allergies, dietary needs, and prescribed medications
• Development observations, learning journals, and progress records (in line with EYFS)
• Photographs and videos taken during nursery activities (with consent)
• Attendance records and session hours

About parents & guardians:

• Name, address, phone number, and email address
• Funding eligibility details (e.g. 15 or 30 hours government funding codes)
• Payment and fee information
• Correspondence, tour booking details, and enquiry records

How We Use Your Data

We use the personal information we collect for the following purposes:

• Delivering safe, nurturing, and effective childcare and education
• Monitoring each child's development and planning activities tailored to their individual needs
• Managing admissions, funding claims, fee collection, and attendance records
• Communicating with parents and guardians about their child's progress and nursery updates
• Meeting our legal safeguarding obligations and sharing relevant information with Ofsted or statutory agencies when required
• Responding to tour enquiries and admissions requests
• Keeping our premises and children safe, including CCTV monitoring

Legal Basis for Processing

We process personal data under the following lawful bases as defined by the UK GDPR:

• Contract performance — to fulfil our childcare service agreement with your family
• Legal obligation — to comply with EYFS, Ofsted registration, and safeguarding duties
• Vital interests — to protect a child's health, safety, or wellbeing in an emergency
• Legitimate interests — for operational communications, nursery improvement, and security monitoring
• Consent — for photographs, videos, and optional communications (you may withdraw consent at any time)

Where we process special category data (such as health and medical information), we do so under Article 9(2)(b) for employment/social protection purposes and Article 9(2)(c) for vital interests in relation to children in our care.

Sharing Your Data

We will never sell your personal data. We may share information with the following parties only where necessary and lawful:

• Ofsted — as required by our registration and inspection obligations
• Tameside Local Authority — for funding claims, the Early Help Hub, and SEND referrals
• NHS and healthcare professionals — where a child has health needs that require professional input
• Safeguarding agencies — including Children's Services, if we have a legal duty to raise a concern
• Our software providers — such as our nursery management system, who process data on our behalf under data processing agreements

Data Retention

We retain personal data only for as long as is necessary for the purpose it was collected, or as required by law:

• Children's care and development records are retained for 3 years after they leave the nursery
• Accident and incident records are kept for a minimum of 21 years from the date of the incident
• Medication records are kept for a minimum of 3 years
• Financial records (including fee payments and funding) are retained for 7 years
• Tour enquiry data is retained for 12 months if a placement was not taken up
• CCTV footage is typically overwritten after 30 days, unless required for an investigation

After these periods, personal data is securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the following rights in relation to your personal data and your child's data:

• Right of access — you can request a copy of the personal data we hold about you or your child
• Right to rectification — you can ask us to correct inaccurate or incomplete data
• Right to erasure — in certain circumstances, you can ask us to delete your data
• Right to restrict processing — you can ask us to limit how we use your data
• Right to object — you can object to processing based on legitimate interests
• Right to withdraw consent — where we rely on consent (e.g. photographs), you can withdraw this at any time
• Right to complain — you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or call 0303 123 1113

To exercise any of these rights, please contact us at ashton@toddlersnursery.uk. We will respond within one calendar month.

Safeguarding & CCTV

The safety of the children in our care is our highest priority. As a registered childcare provider, we have a legal duty to report any concerns about a child's welfare to the appropriate authorities. In such cases, data protection law does not prevent us from sharing information where it is necessary to protect a child.

Our nursery premises are monitored by CCTV for the safety and security of children, staff, and visitors. CCTV footage is securely stored, access-restricted, and not shared except in the event of an investigation by police or other statutory authorities.

Cookies & Website Data

Our website (toddlersnursery.uk) may use essential cookies to ensure the website functions correctly. These cookies do not track you across other websites or collect personal information beyond what is necessary to operate the site.

• We do not use advertising or tracking cookies
• We do not use Google Analytics or third-party tracking tools without explicit consent
• Contact form submissions are processed solely to respond to your enquiry

By using our website, you consent to the use of essential cookies. You can adjust your browser settings to refuse cookies, though this may affect your experience on the site.

Changes to This Policy

We review and update this Privacy Policy periodically to reflect changes in law, guidance, or our practices. The date at the top of this page indicates when it was last updated. Where changes are significant, we will notify families directly.

We encourage you to review this policy from time to time. Continued use of our services after any update constitutes acceptance of the revised policy.